Difficulty paying business rates
At the start of each financial year, we will send a business rates bill to whoever is listed on our records as being responsible for payment. We will send you a bill which shows the amount due after any deductions that you may be entitled to.
Each bill will allow payment to be made by monthly instalments on the 1st of the month and at least 14 days will be allowed before the first instalment is due.
You can find out more about business rates relief here.
If you need to change our records, please contact us on the details below.
If you have difficulty in paying
Please contact us as soon as you think you’ll have difficulties paying your instalments. We can discuss your options and potentially an alternative arrangement for payment.
All instalments are due on the 1st of each month and if you do not pay as they become due, we’ll send you a Reminder Notice. If you bring your payments up to date within seven days, you can carry on paying by instalments.
However, if your instalments are not brought up to date, the full balance on your account will become payable and we can take court action to enforce payment of the debt.
If your payments are brought up to date but you then miss an instalment, you will be sent a Final Notice and the balance for the year will become due in full. Again, we can take court action to enforce payment of the debt.
If you disagree with your bill
If you disagree with the bill which has been sent, we can be contacted to discuss what you object to and why.
If your grievance is about a valuation matter and you intend to follow the appeals procedure to the Valuation Tribunal, you will still be expected to pay the instalments as and when they become due.
Contacting Business Rates
Please note that calls from a mobile made to the number below will incur an additional charge from your service provider of up to 7p per minute. We apologise for any inconvenience this may cause. The council is currently working on providing an alternative number that charges at a local call rate.
Contact us - Business rates
0845 300 2839
(Text phone users add 18001 before dialing)
Vale of White Horse District Council
PO Box 161
Erith
DA8 9DR
