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  • The quickest way to pay for your garden waste permit is online. Our phone lines are extremely busy. If you encounter any issues, this may be due to the high volume of users – please try again later. − Pay here: www.whitehorsedc.gov.uk/gardenwaste

Financial stability and innovative transformation

Continuous innovation and responsible investment to achieve financial stability and ensure equitable access to services.

Despite the challenges facing local government finances across the country, Vale of White Horse remains financially stable thanks to our responsible and robust financial management. While pressures caused by macro-economic factors outside our control and the uncertainties of local government reorganisation persist, we remain committed to solidifying our financial future by continuing to act responsibly with the resources we have.

Our ambition is to innovate and transform service delivery. We aspire to have modern, accessible and user-friendly services that deliver the great outcomes and customer service excellence that our residents expect and deserve.

Equitable access to services is one of our central commitments to our residents. Achieving this means maintaining and improving our culture of openness, accountability and engagement while championing and promoting diversity and inclusion.

Where we are now:

Through careful management and prudent action, the Vale has managed to stabilise its finances. We are an efficient, cost-effective council which continues to provide high-quality services to residents while adapting and innovating to drive continuous improvement. However, maintaining long-term financial stability in the face of uncertain Government funding allocations and local government reorganisation remains a challenge.

Where we want to be:

We aim to maintain financial stability and continue to provide value for money through responsible financial management and seeking to maximise external funding opportunities. Through continued innovation, the services that we provide will remain modern, accessible, and user-friendly, underpinned by a culture of continuous improvement.